I've been in Canada for the past 9 days now and I've written about some interesting clients, some great companies and a few other tidbits, but one thing that I truly love about doing business here is the etiquette.
Canada is known all over the world for their polite characters and positive attitudes. So much so, you'd think it was fake. But it's not.
I've been in a business centre for the past 30 minutes struggling to convert a file into a printable format for a presentation I'm doing in 30 minutes - I know a little late on the dial..
I've been huffing, puffing and in general highly frustrated. After all this time one of the hotel staff comes over and does everything in her power to help me out and says please, thank you and your welcome about 40 times in the space of 5 minutes.
She then calls the IT guy who comes downstairs, spends 10 minutes helping me here, then goes upstairs to his laptop, tries it there, comes back down and again, between the 3 of us, we've said thank you a hundred times.
It may seem a little comedic at the outset, but what I noticed is no one minds going out of their way to help anyone out as they are always recognised for it.
This makes customer service easy when people appreciate what you do.
I like this way of conversing and feel we forget how often we should just say...thank you. no matter how insignificant or large, it's so valuable to hear it.
go on...spread the word!
Thanks for reading ;)
No comments:
Post a Comment